Workflow Automation
Triggers
Triggers are the starting points for your workflows. Learn how to configure triggers that listen for website form submissions, booking appointments, or inbound messages.
Trigger Types
TWS OS supports several native trigger events tailored specifically for service practices:
Website webhook
Fires when an online lead submits a form on your primary landing page.
Calendar Appointment Created
Listens to scheduling triggers (such as Acuity or Google Calendar) to sync when an appointment has been booked.
Stripe Connect Event
Triggers actions based on invoice status updates, payments, or client refunds.